Refund policy

RETURN AND REFUND POLICY

30-DAY RETURN WINDOW

You may request a return within 30 days after your order is delivered. To qualify, the item must be unworn, unwashed, unused, and in its original condition.

To begin a return, contact us through our Contact page or email synisterwear@gmail.com. Include your order number and reason for the return. Returns sent without prior approval may not be accepted.

RETURN SHIPPING

Customers are responsible for return-shipping costs unless the product arrived damaged, defective, misprinted, or incorrect. Original shipping charges are nonrefundable.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please contact us within 30 days of delivery if your order arrives damaged, defective, misprinted, or if you receive the wrong item.

Include:

• Your order number

• A description of the problem

• Clear photographs showing the entire item and the issue

• A photograph of the shipping package or label when applicable

After reviewing and approving the claim, we will provide a replacement or refund at no additional cost.

NONRETURNABLE ITEMS

We cannot accept returns for items that have been worn, washed, used, altered, or damaged after delivery. Gift cards and items marked final sale are also nonreturnable, except where required by law.

EXCHANGES